Rupture Studios

Support & Command Portal

Open a ticket, appeal a ban, or apply for wave access. Every request is verified through Discord before staff can see it.

How this works

01

Submit your request

Include your numeric Discord user ID. You must share a server with the support bot and allow DMs from server members.

02

Verify over DM

The bot DMs you a code. Reply CONFIRM <request-id> to prove the request is yours. Staff cannot see it until you do.

03

Talk to staff

When staff replies, the bot will DM you instructions. Enter your request ID under Track status to see updates and reply to staff on the website.

04

Track progress

Check status and continue your conversation any time under Track status using your request ID.